SUSTAINABILITY – OUR AMBITION

Our purpose: Providing local services that make everyday life easier

Serge Crasnianski

CEO and Deputy Chairman:

“I believe that for ME Group, sustainability is a responsibility ad must be embedded withing every aspect of the business. Sustainability can be a driver of innovation and an opportunity for growth. Our focus on sustainability is helping us to reduce our environmental impact while also delivering benefits to society. I believe that the progress we have made this past financial year in part reflects the commitment of our teams worldwide and our vision for a sustainable future.”

ME Group’s Commitment to Sustanability:

Sustanability remains a cornerstone of ME Group’s corporate strategy. It aims to deliver eco-responsible solutions that integrate seamlessly into the daily lives of the Group’s customers. The Group’s operations are designed to be efficient, inclusive, and aligned with the needs of its stakeholders and the environment. From enhancing energy efficiency in facilities to creating products that minimise resource consumption, sustainability is at the heart of every decision made.

    ME Group’s sustainability framework is structured around five key focus areas:

    1. Operational Innovation:
    Driving improved efficiency through technology

    2. Strategy and development:
    Embedding sustainability into our corporate strategy

    3. Services and clients:
    Delivering solutions that address consumers’ evolving needs

    4. HR and Employees:
    Ensuring our people have the opportunity to maximise their potential

    5. CSR approach:
    Protecting the environment and supporting society


    A deeper dive into our five focused areas can be found in our 2024 annual report

    Materiality matrix

    The materiality assessment was conducted in 2021 and, since then, the findings have been guiding all aspects of ME Group’s operations and its corporate and sustainability priorities.

    There are 23 priority material topics which have been grouped into five key focus areas: environmental impact, social inclusion, operational innovation, customer satisfaction, and community engagement.

    These five areas are the basis of the Group’s sustainability framework, and it remains focused on delivering on all of them.

     

     

    • Pride of belonging / Recognition
    • Internal communication
    • Optimisation of the commercials / Relationship with B2B
    • Sustainability of the 1D and Photo range
    • Brand awareness
    • Our CSR approach
    • Satisfaction of users
    • Cybersecurity
    • Global digital transition
    • Strength of the network technicians
    • HR policy / Collaborative management
    • Attractiveness of the employer brand
    • R&D
    • Training policy
    • Onboarding
    • Circular economy
    • Increased flow of consumers
    • Success of the food range
    • Growth of the laundromat range
    • Key accounts co-ordination
    • Cloud operating system
    • Optimisation of products
    • Financial performance
    • International development